The Craftsman & Apprentice

0

FAQs + POLICIES

KIDS PROGRAMMING

CLASSES AND CAMPS

Registration Fees
  • Payment in full is required for all programs (please reach out for needs-based payment plans and scholarship requests).
  • Registrations are non-refundable. Please check your dates carefully.
  • Multi-child discounts only apply to siblings.
    Changing or Transferring a Registration
    • Registrations are transferable to other children.
    • Transfer or change requests must be made via email no more than 30 days before your camp/class start date. We do our best to accommodate change requests however, we cannot guarantee acceptance of change requests due to the popularity of our programs.
    Cancellation Policies
    • Registrations are non-refundable. If you need to cancel registration, registration fees may be converted to a kids shop credit up to 30 days before the start date of a program.
    • Occasionally, classes and camps do not meet minimum sign up requirements (typically 4-5 participants). Camps and classes may be canceled up to 5 days prior to the event start time. We will notify affected families via email in the case of course cancellation. Affected families may choose a refund or kids shop credit.
    • We are unable to offer refunds or credits if your child is unable to attend an event due to illness or other factors.
    Expiration Dates for Class Packs
    • School Break packages expire at the end of each school year and may not be used towards summer camp registration.
    • Preschool Playdate, Drop-in, Club, and Wake + Make packages expire 1 year from purchase date. Packages may not be transferred to other programs unless the specific program is discontinued.

    ALL REGISTRATION CHANGE REQUESTS MUST BE MADE VIA EMAIL at info@craftsmanandapprentice.com.

    Class Policies
    • Children must be five years old to qualify for drop-off programming. We reserve the right to retain your registration fees if this policy is not honored.
    • We are committed to providing a safe and nurturing environment for all children and we solve problems peacefully. However, if your child is harming themselves or others, we reserve the right to excuse a child from programming without refund.
    • All participants must have a current waiver and emergency contact information on file.
    • Participants must follow all safety rules and guidelines.
    • Children must come dressed for success.
      • Mess making clothes required.
      • No open toed shoes allowed in the workshop.
      • Tie back long hair.
    • Parents and caregivers of children younger than 5, stay and play.
    • Please pick up and drop-off on time.
      • Drop-off is no earlier than 5 minutes prior to event start time.
      • We reserve the right to charge up to $1/minute late pickup charge.
    • We are a nut-free space.

     KIDS PARTIES + PRIVATE EVENTS

    • Base rate prepayment is required for all private parties and events.
    • Scheduling change requests must be made via email no more than 30 days prior to the event.
    • Cancellation requests may be made up to 30 days before the event. Cancellations will incur a $125 cancellation fee. No refunds or credits will be given if event is less than 30 days way.
    • Bookings are made in 1.5 hour and 2-hour increments. You will have 15 minutes on either side of your event for setting up/break down.
    • Outside food and drink are a-ok. We are a nut-free space.
    • We have reusable plates, forks, etc for up to 20 guests.
    • Parents and caregivers of children younger than 5, stay and play.
    • Tips are appreciated but not expected.

    ADULT PROGRAMMING

    TICKETED WORKSHOPS + CLASSES

    REQUESTS MUST BE MADE VIA EMAIL at info@craftsmanandapprentice.com.

    • Registrations are nonrefundable. Please check your dates carefully.
    • Adult workshops are for those 18+. 16+ with a 21+ adult ok.
    • Adult workshops are BYOB and 21+ adults may consume alcohol during workshops only after they have finished using any tools (power or otherwise).
    • Payment in full is required for all programs (please reach out for needs-based payment plans and scholarship requests).
    • Registrations are transferable to others. Transfer requests must be made via email.
    • Cancellation: Registration fees may be converted to an adult programming shop credit up to 30 days before the start date of a program. All requests must be made via email.
    • We do our best to accommodate change requests however, we cannot guarantee accommodation of all requests due to the popularity of our programs.
    • Please arrive on time. It’s good manners.
    • Tipping is always appreciated but not required.
    • All workshop safety procedures must be followed.
    • We reserve the right to excuse any participant who is intoxicated, or otherwise disruptive to the learning environment. No refunds will be given.
    • Workshops may be canceled if less than 4 participants are registered 48 hours prior to the event. In the case of a cancellation, we will contact participants with a refund, credit and/or alternative date options.

    Please contact us with any further questions or inquiries. Thanks for being part of the C&a. We'll see you in the shop soon.

    Processing...

    added to cart success.

    added to wishlist success.