The Craftsman & Apprentice

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FAQs + POLICIES


KIDS PROGRAMMING

CLASSES AND CAMPS

Class Policies

+ Children must be five years old to qualify for drop-off programming. We reserve the right to retain your registration fees if this policy is not honored.
We are committed to providing a safe and nurturing environment for all children and we solve problems peacefully. However, if your child is harming themselves or others, we reserve the right to excuse a child from programming without refund.
All participants must have a current waiver and emergency contact information on file.
Participants must follow all safety rules and guidelines.
Children must come dressed for success.
Mess making clothes required.
No open toed shoes allowed in the workshop.
Tie back long hair.
Parents and caregivers of children younger than 5, stay and play.
Please pick up and drop-off on time.
Drop-off is no earlier than 5 minutes prior to event start time.
We reserve the right to charge up to $1/minute late pickup charge.
+ We are a nut-free space.

Registration Fees

+ Payment in full is required for all programs (please reach out for needs-based payment plans and scholarship requests).
+ Registrations are non-refundable.
+ Please check your dates carefully. Multi-child discounts only apply to siblings.

Changing or Transferring a Registration

+ Registrations are transferable to other children.
+ Transfer or change requests must be made via email no more than 30 days before your camp/class start date. We do our best to accommodate change requests however, we cannot guarantee acceptance of change requests due to the popularity of our programs.


Cancellation Policies

+ Registrations are non-refundable. If you need to cancel registration, registration fees may be converted to a kids shop credit up to 30 days before the start date of a program.
+ Occasionally, classes and camps do not meet minimum sign up requirements (typically 4-5 participants). Camps and classes may be canceled up to 5 days prior to the event start time. We will notify affected families via email in the case of course cancellation. Affected families may choose a refund or kids shop credit.
+ We are unable to offer refunds or credits if your child is unable to attend an event due to illness or other factors.

Expiration Dates for Class Packs

+ School Break packages expire at the end of each school year and may not be used towards summer camp registration.
+ Preschool Playdate, Drop-in, Club, and Wake + Make packages expire 1 year from purchase date. Packages may not be transferred to other programs unless the specific program is discontinued.

ALL REGISTRATION CHANGE REQUESTS MUST BE MADE VIA EMAIL at info@craftsmanandapprentice.com.


KIDS PARTIES + PRIVATE EVENTS

+ Base rate prepayment is required for all private parties and events.
Scheduling change requests must be made via email no more than 30 days prior to the event.
Cancellation requests may be made up to 30 days before the event. Cancellations will incur a $125 cancellation fee. No refunds or credits will be given if event is less than 30 days way.
Bookings are made in 1.5 hour and 2-hour increments. You will have 15 minutes on either side of your event for setting up/break down.
Outside food and drink are a-ok. We are a nut-free space.
We have reusable plates, forks, etc for up to 20 guests.
Parents and caregivers of children younger than 5, stay and play.
Tips are appreciated but not expected.

ADULT PROGRAMMING

TICKETED WORKSHOPS + CLASSES

REQUESTS MUST BE MADE VIA EMAIL at info@craftsmanandapprentice.com.

+ Registrations are nonrefundable. Please check your dates carefully.
+ Adult workshops are for those 18+. 16+ with a 21+ adult ok.
+ Adult workshops are BYOB and 21+ adults may consume alcohol during workshops only after they have finished using any tools (power or otherwise).
+ Payment in full is required for all programs (please reach out for needs-based payment plans and scholarship requests).
+ Registrations are transferable to others. Transfer requests must be made via email.
+ Cancellation: Registration fees may be converted to an adult programming shop credit up to 30 days before the start date of a program. + All requests must be made via email.
+ We do our best to accommodate change requests however, we cannot guarantee accommodation of all requests due to the popularity of our programs.
+ Please arrive on time. It’s good manners.
Tipping is always appreciated but not required.
All workshop safety procedures must be followed.
We reserve the right to excuse any participant who is intoxicated, or otherwise disruptive to the learning environment. No refunds will be given.
Workshops may be canceled if less than 4 participants are registered 48 hours prior to the event. In the case of a cancellation, we will contact participants with a refund, credit and/or alternative date options.

    Please contact us with any further questions or inquiries. Thanks for being part of the C&a. We'll see you in the shop soon.

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